I’m a tenant. Do I need my landlord’s permission to participate in your programs?
The workshop, coaching session and audit provide education and water saving resources that do not require the property owner’s permission to participate. In many cases the audit will help identify plumbing inefficiencies that would be the responsibility of the property owner to repair and can help save you money on your water bill.

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1. What is considered household income?
2. What documentation do I need to submit as proof of income?
3. What kind of documentation do I need to submit as proof of occupancy?
4. When will I start receiving H2O assistance?
5. I’m a tenant. Do I need my landlord’s permission to participate in your programs?
6. What happens during the Water-Use Efficiency Audit?
7. Why do H2O customers need to participate in the on-site Water-Use Efficiency Audit program?
8. Am I required to have a Water-Use Efficiency Audit to complete my H2O application or to re-enroll in the program?
9. Do I have to replace toilets and plumbing devices?