News Flash

Police

Posted on: June 4, 2020

SRPD Resumes Regular Usage of Nixle

Nixel Outtage

*UPDATE - 6/4/20*

SRPD Resumes Regular Usage of Nixle 

After several successful sent messages and confirmation from the vendor, as of June 3rd, the previously reported technical issues with Nixle have been resolved and the Santa Rosa Police Department will resume regular usage of Nixle for the remainder of the contract with the third-party vendor. Please continue to monitor SRPD’s Facebook (facebook.com/SantaRosaPoliceDepartment) and Twitter (twitter.com/SantaRosaPolice) for more information and updates, in addition to Nixle messages.

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6.2.20 - ORIGINAL MESSAGE

SRPD Suspends the Use of Nixle Due to App Failures

[Español abajo] The Santa Rosa Police Department is temporarily suspending the use of Nixle due to systemwide failures with the third party application. It has come to our attention that the app, Nixle, is misdelivering or not delivering important and timely information. This includes both emails and text messages.

Timely information remains a priority for SRPD. In the meantime, please visit the following sites for timely information and updates:

The City of Santa Rosa uses multiple notification and warning systems to make sure emergency alerts are delivered to the people who need the information. Learn more about the various ways the City will attempt to notify you in the event of a critical emergency at srcity.org/knowyouralerts.

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SRPD Suspende el Uso de Nixle Debido a Fallas en la Aplicación

Email/Web Message: El Departamento de Policía de Santa Rosa está suspendiendo temporalmente el uso de Nixle debido a fallas en todo el sistema con la aplicación que es fabricada externamente. Hemos descubierto que la aplicación, Nixle, está entregando mal o no esta entregando información importante a tiempo. Esto incluye correos electrónicos y mensajes de texto.

La información de manera oportuna sigue siendo una prioridad para SRPD. Mientras tanto, visite los siguientes sitios para obtener información a tiempo y actualizaciones:

La Ciudad de Santa Rosa utiliza múltiples sistemas de notificación y advertencia para garantizar que se envíen alertas de emergencia a las personas que necesitan la información. Obtenga más información sobre las diversas formas en que la Ciudad intentará notificarle en caso de una emergencia crítica en srcity.org/knowyouralerts.

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