Rate Information

Water Billing_ Using Water
The City Council approved a rate structure modification and changes to water, recycled water, and sewer usage and fixed charges on December 1, 2015. The changes took effect on January 1, 2016.

Explanation of Water & Sewer Charges


Water charges are determines by meter size and usage. Sewer charges for most single-family residential customers are determined by an account's "sewer cap". 
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Proposed Service Charge Increases 2021-2025


The Board of Public Utilities and the Santa Rosa City Council to consider adopting a new rate schedule with increases to water, recycled water, and sewer service charges for the next four years. 
Proposed Increase. $2.38 for July 2021 for increased operation and maintenance costs

For the average residential customer with a 5/8 inch meter and using 7,000 gallons during the peak summer months (based on a sewer cap of 4.4 or 4,400 gallons) the total monthly bill would increase by $2.38 in 2021. 

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Current Service Charges & Rates

  1. Water Rate Table as of July, 2020 (PDF)
  2. City-Wide Average Usage (PDF)
  3. Sewer Service Charges and Rates Ordinance No. 28804 (PDF)
  4. Water Service Charges and Rates Ordinance No. 4056 (PDF)
  5. Dedicated Irrigation Rate Explanation (PDF)
  6. Planning & Economic Development Department Fee Schedule