Obtain Shelter or Housing Assistance

Coordinated Entry is a streamlined system designed to efficiently match people experiencing homelessness to available housing programs. For housing assessment and assistance, please call Coordinated Entry at 1-866-542-5480 (during business hours) or email If you are experiencing homelessness or are at risk of becoming homeless and need help please visit Sonoma County Coordinated Entry for more information on housing assistance and emergency shelter information.

Additional Resources

Santa Rosa Police Department

  • If you witness or know of Illegal activity occurring, it should be reported to the Santa Rosa Police Department’s 24/7 non-emergency line at 707-528-5222. 
  • For urgent matters call 911
  • Calls for service will be prioritized based on urgency and available resources.
  • You may also contact the beat sergeant(s) responsible for your neighborhood/area in the city and set up a meeting. Beat maps and contact information is available on the SRPD website.

inResponse Mental Health Support Team 

  • If you or someone you know is experiencing a mental health crisis in Santa Rosa, contact the inResponse Mental Health Support Team at 707-575-HELP (4357) for emergency/immediate response. 
  • Call 707-204-9756 for system navigators, ongoing issues and response.  
  • For more information: 

Catholic Charities' Homeless Outreach Services Team (HOST)

  • If an individual or group of individuals is frequenting your property or in the area and in need of services, please contact HOST at 707-978-8329 (this is for non-urgent matters).


  • For 24/7 information and referral services, please call 2-1-1 or visit

Volunteer or Donate 

In lieu of handing out food, clothing or other items, please consider volunteering your time or making a donation to community organizations in Santa Rosa and Sonoma County that work to end homelessness. While reaching out directly to those in need may feel compassionate there are often unintended consequences associated with such actions. For example, if surplus items are not needed at the time, they often end up as debris in our parks, creeks and underpasses. Check with the Volunteer Center of Sonoma County for volunteer opportunities, or connect with homeless service providers to see how you can help.

Homeless Service Providers (Partial List)

Catholic Charities

Community Action Partnership

Social Advocates for Youth (SAY)

The Living Room

St. Vincent De Paul