Homeless Services

For 24/7 information and referral services please call 2-1-1 or visit 211sonoma.org.

The City supports a variety of programs to address homelessness in our community as part of its broader "Housing for All" strategy:

Programs Operated by Catholic Charities:

  • Samuel L. Jones Hall Homeless Shelter - City-owned shelter providing 138-year round beds for individuals plus a 50-bed winter shelter program between November and March. Intake for the shelter is done at the Homeless Services Center.
  • Homeless Services Center - multi-service drop-in center and shelter intake for single adults, women, and families. Open Monday through Friday 6 a.m. to 11:30 a.m.
    • Address: 
      600 Morgan Street
      Santa Rosa CA 95401
    • Phone: 707-525-0226
  • Family Support Center - 138-bed family shelter. Open Monday to Friday 9 a.m. to 5 p.m.
    • Address: 
      465 A Street
      Santa Rosa CA, 95404
    • Phone: 707-542-5426
  • Homeless Outreach Services Team (HOST) - a street outreach team that actively works in our downtown to engage unsheltered homeless into services and housing. To make a referral to the HOST Program please call 855-707-4678 (HOST), or email.

Operated by Community Action Partnership of Sonoma County:

  • HCA Family Fund Program - provides assistance with rent and mortgage payments, and security deposits.
    • Address: 
      141 Stony Circle
      Suite 210
      Santa Rosa CA 95401
    • Phone: 707-544-6911.

Other Programs:

Community Homeless Assistance Program (CHAP) - On October 11, 2016, the Santa Rosa City Council approved CHAP to allow property owners to use their properties or facilities for safe parking, safe camping, the placement and maintenance of portable toilets and access to existing bathroom facilities, provision of temporary overnight shelter, and storage for personal belongings. CHAP builds upon a pilot program approved by the Council in October 2015, which ran during the winter months (November 2015 through April 2016). The new program (CHAP) allows for year-round operation and expanded activities such as safe camping under the Council's recent action declaring a local homeless emergency in Santa Rosa.

Homelessness in Sonoma County:

The January 2017 homeless Point-In-Time count found 2,835 homeless persons in Sonoma County on a given night, 65% (1,847) of whom were unsheltered. The 2017 count represents the fourth successive decline in overall homelessness since a high of 4,539 persons in 2011 with 4,280 in 2013, 3,107 in 2015, 2,906 in 2016, and 2,835 in 2017.  While the population overall decreased only slightly between 2016 and 2017, the number of people experiencing homelessness in Santa Rosa decreased by 13% from 1,877 to 1,638 which indicates that the City’s investment along with regional efforts are beginning to make a positive impact.   

Sonoma County Continuum of Care (CoC):

The Sonoma County CoC is a public-private partnership that brings together local government, service providers, and community activists to develop collaborative strategies for reducing homelessness. The Sonoma County Community Development Commission (SCCDC) is the lead agency for the Sonoma County CoC and hosts its planning process. The City, the CDC and the City of Petaluma, the three HUD entitlement jurisdictions in Sonoma County, jointly fund the CoC and have designated seats on its governing body. The Sonoma County CoC brings about $2.9 million annually to Sonoma County to end homelessness!