My Water Usage

Web_Portal Contest

A drought-busting tool customized just for you!

Sign-up for the WaterSmart Portal and be entered to win a $200 credit on your water bill.*

Do you know how much water you use, when you use it, and the best ways for you to save? Santa Rosa Water’s  NEW WaterSmart Portal is here to help you track and analyze your water use online. To register your account, all you need is your customer and account number and last billed amount.

•              Track Hourly, Daily, Weekly, and Monthly Water Use

•              Create Customized Notifications for High Usage

•              Access Water Saving Tips, Tools, and Rebates


How to Enter

  1. Sign up for the WaterSmart Portal by July 8, 2022. To register you will need your account number, customer number, and last billed amount. Registration and use of the Portal is free.
  2. Already signed up for the WaterSmart Portal? You are entered to win.

Prize Drawing

  1. On July 9, 2022, Santa Rosa Water will randomly select 5 winners. A letter will be mailed to the winners and a $200 bill credit will be provided on the winners’ next water bill. If the water bill is less than $200, the credit will continue to be applied for the duration of the funds. 


  1. All people registered on the WaterSmart Portal associated with a Santa Rosa Water account are eligible to enter.
  2. The bill credit will be applied to the account number associated with the WaterSmart Portal registration.  
  3. All customers that have created an account by July 8, 2022 will be automatically entered to win.
  4. City of Santa Rosa employees and City of Santa Rosa elected officials are not eligible to win.  

1. Get Started 


2. Register Account

  • To register you will need to know your Customer Number and Account Number and Last Billed Amount. This information is available on your water bill. To access your water bill information online, Click Here.  
  • Password must contain at least six characters. Once form is complete, click Submit.  


  • A confirmation will appear, but there is one more step before you can login.



3. Activate Account.

  • An activation email will be sent to the email address associated with your account. 
  • You will need to click on or copy and paste the link provided in the email to activate your account. 
  • You will be redirected to the login in page.

4. Login 

  • Simply sign in using your UserName and password to access the WaterSmart Portal
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