City to Operate ONLY Essential Services Through April 7th in Accordance with Sonoma County Health Officer’s Shelter in Place Order to Prevent Further Spread of the Coronavirus

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The City of Santa Rosa is taking aggressive action to slow the spread of the coronavirus. As of Tuesday, March 17 through April 7, 2020, the City will provide essential services only to limit public-facing interactions. This means most City offices and facilities will be closed to the public, including City Hall, except the City Council Chambers. The City will continue to provide vital City services to protect public health and safety. These closures are necessary help slow the spread of the virus and protect the health and well-being of employees providing essential services.  

All Parks, Playgrounds and Open Spaces in Sonoma County CLOSED effective March 24, 2020 to prevent the spread of the Coronavirus Emergency. Public Health Officer Park Closure Order.

Closure of City facilities may be extended if necessary, please check back for updates by visiting

Essential City Services to Continue

City of Santa Rosa employees have taken a loyalty oath to protect the health and safety of the lives and property of Santa Rosa community members. As such, staff are designated as disaster-service workers in emergencies and assigned to support emergency operations as needed. 

These essential City services will continue: 

  • Police and Fire will continue to respond to life safety and emergency incidents in the community. 
  • Water and wastewater service will not be impacted. The community’s tap water is safe to drink, it is not necessary to buy bottled water. 
  • CityBus and ParaTransit drivers will continue to provide service to residents with some minor route changes.
    • On March 18, City Transit transitioned to a modified level of service. For information about routes, including what routes are currently operating, go to Maps and Timetables.  
    • On March 19, CityBus suspended fare collection to eliminate passenger interaction with fareboxes and reduce close contact between drivers and passengers. For additional information go to Rider Alerts.
  • Fire, Building & Engineering Permitting, as well as Entitlement services will be provided on a limited basis with a focus on those permits with life-safety or regulatory needs. For additional information, view the Permitting & Inspections Essential Services document.

In addition to the closure of most offices, the City has suspended public gatherings and canceled many Council and Commission meetings through April 7th.  

While the City is operating under a essential service only model, many City services will not be available. For a list of available services, please visit

For the latest information about the coronavirus in Sonoma County and advice from health experts on prevention and care, call 2-1-1, text your zip code to 898-211 or visit

Updates on how the City of Santa Rosa is helping to keep the community safe and informed in regards to the coronavirus can be found on the City website at