Contact Us

Address
100 Santa Rosa Ave., Room 3
Santa Rosa, CA  95404
--Counter Hours--
Monday/Tuesday/Thursday: 8 a.m. – 4:30 p.m. (No new permit applications are accepted after 3:30 p.m.)
Wednesday: 10:30 a.m. – 4:30 p.m. (No new permit applications are accepted after 3:30 p.m.)
Friday: 8 a.m. to noon (No new permit applications are accepted after 11:00 a.m.) 

Phone
General: 707-543-3200

Press Option 1 for Building, Option 2 for Planning, Option 3 for Resilient City (Tubbs-Adobe Fire affected properties)

Automated Building Inspection Request: 707-543-3006

Resilient City Building Inspections (Tubbs-Adobe Fire affected properties): 707-543-4649, ext. 4693

--Live-Person Phone Hours--
Monday through Thursday: 7:30 a.m. 12:00 p.m. and 1:00  – 5 p.m.
Friday:  8:00 a.m. – 12:00 p.m. and 1:00 p.m. - 4:30 p.m.

- INSPECTION 2 hour TIME-FRAME -

You may call your Inspector directly: 

Inspector Brian Babine 707-543-3204

Inspector Derek Redmond 707-543-3212

Inspector Mark White 707-543-3228

Inspector Allen Martin 707-543-3233

Inspector Steve Billings 707-543-3234

Inspector Troy Dauler  707-543-3242

OR You may call the main Building Division line at 707-543-3200, option 1, option 3 for Resilient City. 

The Building Division experiences a high volume of telephone calls between 7:30 a.m. - 10 a.m. If you are calling to find out the 2 hour inspection window time-frame, you may call your Inspector directly.  If you reach the Building Division voice mail, please leave the following information on the message recorder: Your Name, Call Back Number, Permit Number and/or the Site Address. A representative will return your call as soon as practical.

During the lunch hour (12:00 - 1:00 p.m.), staff meetings and other special circumstances, the telephone calls will roll to the voicemail. All voicemail messages are checked on a regular basis and calls are returned the same day or forwarded to the proper department representative. 

Email
For Planning Department questions: planning@srcity.org

The email for the Building Division is intended to facilitate Public Records Act request for Building Department records. For building division questions, please come to the department during regular business hours. Requests for Building Permit history and plans Inquiries only: building@srcity.org

Fax
707-543-3218

Directory
For a full staff list, go here.