Get Connected with Local Utilities

Utility Billing/Water Utilities

If you would like to open a new account for water and/or sewer service, please call the Utility Billing Division 707-543-3150. For new sewer and sanitation hook-ups, call Santa Rosa Water at 707-543-4200. Both offices are open Monday through Thursday, 7:30 a.m. to 5:30 p.m.; and Friday, from 8 a.m. to 5 p.m. (Closed on alternate Fridays.)


North Bay Corporation, operating as Santa Rosa Recycling & Collection, Inc., is the solid waste and recycling contractor for the City of Santa Rosa. Their customer service department can be reached at 707-586-1478, Monday through Friday, from 7 a.m. to 6 p.m., and Saturdays, from 7 a.m. to 1 p.m.

Gas & Electric

Gas and electric services in Santa Rosa are provided by Pacific Gas & Electric. Contact PG&E at 800-468-4743 for more information.