Homeless Encampment Assistance Program

Santa Rosa's Homeless Encampment Assistance Pilot (HEAP) Program involves a multi-disciplinary team focused on a compassionate approach to address the health, safety, and shelter needs of persons living in encampments and to ease impacts to surrounding communities. The team is comprised of representatives from various City departments and Catholic Charities’ Homeless Outreach Services Team (HOST). The City prioritizes encampments based on the following criteria: the number of individuals estimated at the site and an assessment of their vulnerability due to living outdoors, associated health, safety, and fire risks, and property ownership.If you have questions or concerns about encampments, please email homeless@srcity.org

To report debris left on public property (along roadsides, trails, creeks, parks and around public buildings), please contact the Debris Response Team by calling 707-543-3800 (ext. 7), or emailing CleanCity@srcity.org, or submitting the issue online.

For current information on the City’s encampment response efforts, please visit COVID-19 Homeless Services: SRCity.org/COVID19HomelessSupport