Homeless Encampment Assistance Program

Santa Rosa's Homeless Encampment Assistance Pilot (HEAP) Program involves a multi-disciplinary team focused on a compassionate approach to address the health, safety, and shelter needs of persons living in encampments and to ease impacts to surrounding communities. The team is comprised of representatives from various City departments and Catholic Charities’ Homeless Outreach Services Team (HOST). The City prioritizes encampments based on the following criteria: the number of individuals estimated at the site and an assessment of their vulnerability due to living outdoors, associated health, safety, and fire risks, and property ownership.

To date, the Pilot Program has resolved encampments at the Farmers Lane Extension, 101 underpasses, Doyle Community Park, and Corporate Center Parkway. The Pilot Program also provided support to the County of Sonoma’s resolution of encampments in the Roseland area. Below is additional information on the  recent encampment at Corporate Center Parkway.

If you have questions or concerns about encampments, please email homeless@srcity.org

Current Efforts

Corporate Center Parkway

In response to the growing vehicle encampment at Corporate Center Parkway, the City will implement both short and long-term measures as follows: 

Short-term

  • Homeless Encampment Assistance Program (HEAP) – Outreach and engagement to connect individuals with services, shelter, and housing, coordinated through the Homeless Outreach Services Team (HOST). On-going clean-up of trash and debris in public areas. Enforcement of criminal activity, vehicle code violations, and dumping into storm drains.
  • No Overnight Parking Pilot Program – Posting of “No Overnight Parking Signs” to prevent vehicles from relocating within the business park every 72 hours. 

Long-term

  • Safe Parking – On January 28, 2020, City Council directed staff to develop options for safe overnight parking sites throughout the City and in all Council Districts. Alternatives will include several levels of programming, from a limited-oversight model (basic nightly/morning check), to a full “Housing First” model with associated staff and services. Staff plans to return to Council as part of its annual budget planning process.

January 28, 2020 Council Meeting Information: https://santa-rosa.legistar.com/Calendar.aspx  

Updates will be provided to the community as the City proceeds with these short and long-term measures. For more information about the City’s efforts to address homelessness throughout the community, please visit our Homelessness Solutions webpage: srcity.org/homeless

Past Efforts

Prince Memorial Greenway, Olive Park, Morgan Street and Highway 101 underpasses, Summer 2019

The Homeless Encampment Assistance Pilot Program held a community meeting on July 8, 2019, to focus on encampments downtown on the Prince Memorial Greenway, Olive Park, Morgan Street and Highway 101 underpasses. City staff from Police, Fire, Housing and Community Services, Transportation and Public Works, Community Programs and Engagement, and Water, along with Catholic Charities, were on hand to provide information and answer questions. 

July 8, 2019 Meeting Handouts: Fact Sheet, FAQs, Presentation

June 28, 2019 Media Release


Tents - Apollo Way

Corporate Center Parkway, Summer/Fall 2018

A large-scale encampment of tents and RVs arose along several streets in southwest Santa Rosa including Corporate Center Parkway, Apollo Way, and Challenger Way, during the summer months of 2018. The City of Santa Rosa held a community meeting regarding HEAP’s efforts to address the encampment on August 28, 2018, at the North Coast Builders Exchange. Staff from Police, Fire, Housing and Community Services, Transportation and Public Works, Community Engagement, and Catholic Charities were on hand to answer questions. The encampment was resolved by late Fall, with approximately 40 individuals accepting shelter, housing, and services. More information can be found below.

August 22, 2018 Media Release

August 28, 2018 Meeting Handouts: FAQs, Fact Sheet, Meeting Presentation

October 2, 2018 Media Release