In response to the Sonoma County Health Order to Shelter in Place, amid the coronavirus (COVID-19) public health emergency, the City of Santa Rosa has transitioned to providing only essential City services. City facilities are currently closed to the public to slow the spread of the coronavirus and protect the health of our citizens and our employees providing essential services. Please review the list below for services that are available online or over-the-phone. 

SUSPENDED identified below with an * asterisk. 

The City will continue to evaluate services and may make adjustments as needed.  Please check back for updates.  

Online Services

• Access Legislative Information Center
• Access Public Documents
• Apply for Employment Opportunities
• Apply for a Permit / Reservation
• Building Forms and Applications
• Building Permits
• Business Tax Certificates
• City of Santa Rosa Online Bid & Proposal System
• Facility Rentals 
• Non-emergency issues can be reported online using MySantaRosa
• Online Payments (Burglar Alarm Payment, Parking Citations, and Water Bill)
• Report a Crime to the Santa Rosa Police Department
• Some applications, permits, and inspection searching/scheduling can be completed online here

Public Safety Numbers

• Emergency 9-1-1
• Police Non-Emergency 707-528-5222, or online at srcity.org/529/Report-a-Crime
• Police Administration 707-543-3550
• Fire Non-Emergency (REDCOM) 707-576-1365
• Fire Administration 707-543-3500

City of Santa Rosa General Information  

SUSPENDED identified below with an * asterisk.

Business

• Business Taxes 707-606-0046 or online at santarosa.hdlgov.com/home

City Clerk

• City Council/Mayor’s Office 707-543-3010
• City Jobs 707-543-3076
• Housing and Community Services 707-543-3300 *
• Voter Registration 707-565-6800

Parks

• Park Maintenance (Weekdays) 707-543-3770 and (Nights/Weekend/Holidays) 707-543-3805
• Park Permits 707-543-3294

Recreation

• Finley Aquatic Center 707-543-3760 *
• Finley Community Center 707-543-3737 *
• Neighborhood Services Program 707-543-3297 *
• Person Senior Wing 707-543-3745 *
• Picnic Reservations 707-543-3753 *
• Recreation Programs Registration 707-543-3737 or online at: santarosarec.com *
• Ridgway Pool 707-543-3421 *
• Sports Court/Field Reservation 707-543-4317 *
• Sports Field Conditions 707-543-3474 *
• Sports Leagues/Programs 707-543-4317 *
• Steele Lane Community Center 707-543-3282 *
• Senior Center at Steele Lane Community Center 707-543-3282 *
• Volunteering 707-543-3279 *

Permits

• Alarm Permits 888-463-2186
• Building Permits 707-543-3200
• Dog Licenses 707-543-3170
• Parking Permits 707-543-3325
• Planning/Zoning 707-543-3200
• Sign Permit 707-543-3200
• Solicitor Permits 707-543-3550
• Tree (Street) Removal Permit 707-543-3770

Police Admin

• Home Checks While on Vacation 707-543-3550

Public Works

• Sprinklers - Broken on City Property 707-543-3770
• Street Cleaning/Sweeping 800-243-0291
• Street Emergency (after hours/holidays) 707-543-3805
• Street Lights 707-543-3800
• Street Maintenance 707-543-3800
• Traffic Lights/Maintenance 707-543-3800
• Tree Services 707-543-3770

Report an Issue

• Abandoned Vehicles 707-543-3594
• Graffiti Reporting online at srcity.org/3116/Submit-a-Complaint
• Report a Spill (Hazardous) 911 and (Non-Hazardous) 707-528-5151

Transit

• City Bus Information 707-543-3333

Waste Collection

• Industrial Waste 707-543-3369
• Waste Collection (Recology) 800-243-0291 (Walk-in payments suspended *); Statement on Garbage Service
  • Recology Program Changes and Updates Due to COVID-19

Water

• Sewer Maintenance 707-543-4200
• Water Bill Pay 707-543-4470 
• Water Conservation 707-543-3985 *
• Water Leaks 707-543-3150
• Water/Sewer Connection Fees 707-543-4200
• Water/Sewer, Billing Start/Stop Service 707-543-3150

Outside Services

• U.S. Postal Service: 707-528-2209; Statement on Mail Delivery
• Sonoma County Animal Control: 707-565-7100
• Sonoma County Jail: 707-565-1400
• Street Sweeping: 800-243-0291
• Public Library Administration 707-545-0831 *