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Service Finder
In response to public health orders to help curb the ongoing spread of the coronavirus, the City of Santa Rosa has modified, limited or suspended some City services in alignment with those orders. Most public counters are closed until further notice, however services are available online, by phone and in some instances in-person with an appointment. Please review the list below for services that are available and contact information to access services.
The City will continue to evaluate services and may make adjustments as needed. Please check back for updates.
Frequently Used Contacts
Public Safety
- Emergency 9-1-1
- Police Non-Emergency 707-528-5222 | Report a Crime
- Fire Non-Emergency (REDCOM) 707-576-1365
- Fire Administration 707-543-3500
Report an Issue
- Report Non-Emergency Issues
- Abandoned Vehicles 707-543-3594
- Graffiti Reporting
- Report a Spill (Hazardous) 911, (Non-Hazardous) 707-528-5151
Make Payments Online
- Make Online Payments (Burglar Alarm Payment, Parking Citations, and Water Bill)
Contacts by City Department
City Clerk
- City Council/Mayor’s Office 707-543-3010
- Candidate Nominations for November 2020 City Council Election 707-543-3015 | swilliams@srcity.org
- Access Legislative Information Center
- Access Public Documents
Fire
Finance
- Administration 707-543-3140 | Email | Website
- Business Tax Certificates
- Business Taxes | 707-606-0046
- Online Bid & Proposal System
- Make Online Payments (Burglar Alarm Payment, Parking Citations, and Water Bill)
Housing and Community Services
- Administration 707-543-3300 | Website
- Email the Department
Human Resources
- Administration 707-543-3060 | Email | Website
- Job Line 707-543-3076 | Apply for Employment Opportunities
Parking
- Administration 707-543-3325 | Email | Website
- Parking Permits 707-543-3325
- Pay Parking Citation 855-532-3275 | Online
Planning and Economic Development
- Administration 707-543-3200 | Website
- Building Forms and Applications
- Building Permits 707-543-3200 | Building Permits
- Code Enforcement
- Planning/Zoning 707-543-3200
- Public Counter Appointments | 707-543-4623
- Search/schedule applications, permits, and inspections online here
- Sign Permit 707-543-3200
Police
- Administration Website
- Emergency 9-1-1
- Police Non-Emergency 707-528-5222 | Report a Crime
- Alarm Permits 888-463-2186
- Home Checks While on Vacation 707-543-3550
- Solicitor Permits 707-543-3550
Transportation and Public Works
Public Works:
- Debris Removal from Public Right-of-Way 707-543-3800 x7
- Garbage Collection 800-243-0291
- Industrial Waste 707-543-3369
- Sprinklers - Broken on City Property 707-543-3770
- Street Cleaning/Sweeping 800-243-0291
- Street Emergency (after hours/holidays) 707-543-3805
- Streetlights 707-543-3800
- Street Maintenance 707-543-3800
- Traffic Lights/Maintenance 707-543-3800
- Tree Services 707-543-3770
Transit:
- City Bus Information 707-543-3333
Recreation & Parks
- Website
- Finley Aquatic Center | 707-543-3760
- Finley Community Center 707-543-3737
- Neighborhood Services Program 707-543-3297
- Park Permits 707-543-3294 | Email | Website
- Recreation Programs Registration | 707-543-3737
- Rent a City Facility
- Ridgway Pool | 707-543-3421
- Parks Maintenance: 707-543-3770 Weekdays, 707-543-3805 Nights/Weekend/Holidays
- Sports Court/Field Permit | 707-543-4317 | sports@srcity.org
- Sports Leagues/Programs | 707-543-4317
- Steele Lane Community Center 707-543-3282
- Tree (Street) Removal Permit 707-543-3770 | Website
The following Recreation services/facilities are suspended/closed until further notice:
- Person Senior Wing 707-543-3745
- Senior Center at Steele Lane Community Center 707-543-3282
- Sports Field Conditions 707-543-3474
- Volunteering 707-543-3279
- Event Permits, Picnic Reservations
Water
- Sewer Maintenance 707-543-4200
- Water Bill Pay 707-543-4470 | Online
- Water Conservation 707-543-3985
- Water Leaks 707-543-3150
- Water/Sewer Connection Fees 707-543-4200
- Water/Sewer, Billing Start/Stop Service 707-543-3150
Outside Services
- U.S. Postal Service: 707-528-2209; Statement on Mail Delivery
- Sonoma County Animal Control: 707-565-7100
- Sonoma County Jail: 707-565-1400
- Street Sweeping: 800-243-0291
- Public Library Administration 707-545-0831
- Voter Registration 707-565-6800
- Waste Collection (Recology) 800-243-0291 | Statement on Garbage Service | Recology COVID-19 Update