My Water Bill

My Water Bill water sewer

Pay Your Water & Sewer Bill Online

Infinity.Link (online bill pay) offers our Santa Rosa customers a fast, safe, convenient way to pay and access their water bill online. Customers can manage their account, view billing and consumption histories, and receive e-bills.

More Payment Options 
 

Starting or Stopping Water and/or Sewer Service


To start or stop service:
  • Call: 707-543-3150
  • Visit: 90 Santa Rosa Avenue, Santa Rosa, CA 95404
Office hours are 8 a.m. to 5 p.m., Monday through Friday.

*Starting or stopping water and/or sewer service requires one business day prior notice. To start water service during non-office hours, contact the Water Department after-hours emergency line at 707-543-3805. A fee of $130 will be assessed to start or restore service during non-office hours.


Help2Others Bill Assistance Program

Offers financial assistance and WaterSmart improvements for individuals having difficulty paying their water bills. 
Learn More