Special Services Division

Duties & Responsibilities

The Special Services Division is overseen by Captain Stephen "Craig" Schwartz. It has among its primary functions the follow-up of serious crime, support of field policing efforts and initiation of proactive enforcement programs. Division personnel are also assigned to five regional investigative task forces. The level of investigative activity required to manage current caseloads continues to rise there has been an increase in reported serious crimes. Ongoing legislative mandates, societal expectations and law enforcement interests require that the investigation of crime be more thorough, complex and resource intensive than ever before.


The Special Services Division is comprised of two bureaus: The Investigations Bureau and The Support Bureau.
  1. Drug Hotline

    The Drug Hotline was established as a means of providing the public with the opportunity to anonymously report drug and gang activities in their neighborhoods.

  2. Environmental Crimes Team

    The Santa Rosa Police Department has been investigating Environmental Crimes since 1991.

    1. Cases of Environmental Crimes

      View examples of Environmental Crimes investigated by the Environmental Crimes Team.

    2. Reporting Environmental Crimes

      Please remember that Environmental Crimes can endanger public health and safety and we need your support to prevent them from occurring.

  3. Every 15 Minutes

    The Every 15 Minutes program is a 2-day program focusing on high school students, challenging them to think about drinking, driving, personal safety, the responsibility of making mature decisions and the impact their decisions have on family, friends, and many others.

  4. Graffiti Abatement Program

    Graffiti vandalism costs the City hundreds of thousands of dollars per year and causes private property owners immeasurable financial and emotional burdens.

    1. Department Involvement

      The Police, Public Works, and Parks Departments work collaboratively to address graffiti vandalism.

    2. Who to Call

      View which organizations are responsible for different graffiti removal.

  5. Identity Theft

    Identity Theft involves acquiring key pieces of someone’s identifying information, such as name, address, date of birth, social security number, or mother’s maiden name, in order to impersonate them.

    1. Internet Privacy Issues

      Use caution when disclosing any personal information at any website or online service location unless you receive a secured authentication key from your provider.

    2. Preventative Actions

      Check out what you can do to prevent Identity Theft.

    3. Victim of Identity Theft Response

      Find out what to do if you are a victim of Identity Theft.

  6. Investigations Bureau

    The Investigations Bureau is part of the Special Services Division and has several teams.

    1. Domestic Violence / Sexual Assault Investigations

      The Domestic Violence / Sexual Assault (DVSA) Team investigates: Child sexual abuse and molestation, Adult felony sexual assaults, and many other crimes.

    2. Forensic Team

      The Forensic Team maintains the Identification Laboratory and perform tasks and duties associated with fingerprint analysis and identification, and assist in processing crime scenes on complex cases.

    3. Gang Crimes Team

      The Santa Rosa Police Department formed a gang investigation unit back in the late 1980s.

    4. Narcotic Investigations Team

      The Narcotic Investigations Team works in an undercover capacity to investigate significant drug trafficking, transporting, manufacturing and sales cases.

    5. Property Crime Investigations Team

      The Property Crime Investigations Team is primarily responsible for investigating theft related crimes.

    6. Violent Crime Investigations Team

      The Violent Crime Investigations Team (VCI) conducts detailed investigations of violent felony offenses in order to identify criminals and bring them to justice for the protection of the community.

  7. Support Bureau

    The Support Bureau is comprised of Personnel Services and Training Team.

    1. Personnel Services Team

      The Personnel Services Team is responsible for recruiting, testing, and hiring all department personnel, as well as conducting in-depth employee candidate background investigations.

    2. Training Team

      The Training Team is responsible for managing and providing training to all department employees; and ordering, issuing, repairing, and tracking all department issued equipment.